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DT Francis Heating Services Ltd is committed to ensuring that your privacy is protected. We have developed this policy so that you can feel confident about the privacy and security of the personal information that you provide to us.


This privacy policy only covers DT Francis Heating Services Ltd and our website. Links within our website to other websites are not covered by this policy, and consequently we accept no responsibility or liability for these sites. We encourage you to read the Privacy Statements of our partners when entering their domain(s).


You do not have to provide any Information in order to use the Website.



We work in accordance with the Data Protection Act 1998 and comply with its regulations, as well as those outlined by the 2018 GDPR update.


We take all reasonable care to prevent any unauthorised access to and use of your personal data.


Our employees and contractors are aware that any information provided by you is confidential and is to be used only for the purpose for it is intended. We do not provide lists of our web processed data to any third party.


To protect your data, we put in place various security procedures, but it should be noted that the internet in and of itself is not a secure medium. We limit access to data to relevant personnel and password-protect all machinery holding personal data.



In accordance with your rights under the Act, you may request the amendment of the personal information held, or to cease receiving direct marketing materials even after consent has been given by emailing as at


You may also instruct us to remove your details from our database entirely.


Please note that we are legally obliged to hold six years’ worth of records for our clients in archive.



Our web site uses cookies. We only use Cookies in order to make your use of the Website easier. Cookies in themselves do not personally identify users, although they do identify a user’s computer.


You can choose to not receive a cookie file by enabling your web browser to refuse cookies or to prompt you before you accept a cookie. You can read more about cookies and their use at the Interactive Advertising Bureau’s dedicated website:


In the unlikely event that the business of DT Francis Heating Services Ltd is sold or merged with another business, then your details may be disclosed to the company. All changes to our privacy policy will be posted on our web site.


If you are concerned about information disclosure or have any questions about this Privacy Policy or your dealings with DT Francis Heating Services Ltd, you can contact us via the Contact on our site.

DT Francis Heating Services
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